Go to FrankieOne Home
Get updates
All systems operational
Jan 2026 - Apr 2026
PRODUCTION UPTIME
Production V2 API
99.997% uptime
90 days agoToday
Production V1 API
100.000% uptime
90 days agoToday
Frankie Components
Portal
Monitoring the availability of our Portal service
100.000% uptime
90 days agoToday
Embedded OneSDK
Monitoring the availability of Customer configured OneSDK
100.000% uptime
90 days agoToday
Hosted OneSDK
100.000% uptime
90 days agoToday
Smart UI
Monitoring the availability of our Smart UI service
Operational
90 days agoToday
Biometrics Vendors
Biometrics
These are services around running OCR or Biometric assessments on documents and images captured through vendor SDKs
Operational
90 days agoToday
AML / CTF Vendors
AML / CTF
AML / CTF Vendors
Operational
90 days agoToday
KYB Vendors
International Business Verification
Third-party service used for verifying international businesses
Operational
90 days agoToday
Australian Business Verification
Operational
90 days agoToday
Fraud and Transaction monitoring vendors
Fraud and Transaction Monitoring Global
Fraud and Transaction Monitoring Global
Operational
90 days agoToday
KYC Datasource
Australian KYC Datasources
Operational
Canada KYC Datasources
Operational
Chinese KYC Datasources
Operational
Indian KYC Datasources
Operational
Thailand KYC Datasources
Operational
New Zealand KYC Datasources
Operational
US KYC Datasources
Operational
Global / Rest of World KYC Datasources
Operational
Scheduled Maintenance
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Australian Electoral Commission
16 Apr 11:00 - 16 Apr 16:00 2026 UTC
Estimated duration: 5 hours
Affected services:
Australia Non-ID Verification
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Business API
17 Apr 22:00 - 18 Apr 04:00 2026 UTC
Estimated duration: 6 hours
Maintenance
Notice of Scheduled Service Provider Maintenance - International KYB - Australia - Documents
17 Apr 22:00 - 18 Apr 04:00 2026 UTC
Estimated duration: 6 hours
Affected services:
International Business Verification
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Business API
02 May 08:30 - 03 May 08:30 2026 UTC
Estimated duration: 1 day
Recent notices
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Business API
11 Apr 22:00 - 12 Apr 10:00 2026 UTC
Estimated duration: 12 hours
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Business API
10 Apr 22:00 - 11 Apr 10:00 2026 UTC
Estimated duration: 12 hours
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Passport
10 Apr 11:15 - 10 Apr 11:45 2026 UTC
Estimated duration: 30 minutes
Affected services:
Australia Primary ID Documents
Maintenance
Notice of Scheduled Service Provider Maintenance - International KYB - France - Documents
08 Apr 13:15 - 09 Apr 08:15 2026 UTC
Estimated duration: 19 hours
Affected services:
International Business Verification
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Driver Licence
07 Apr 09:00 - 07 Apr 09:30 2026 UTC
Estimated duration: 30 minutes
Affected services:
Australia Primary ID Documents
Maintenance
Notice of Scheduled Service Provider Maintenance - Australia - Medicare
07 Apr 03:30 - 07 Apr 23:00 2026 UTC
Estimated duration: 19 hours 30 minutes
Affected services:
Australia Secondary ID Documents
TV mode
Switch to dark mode