In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 2025 - 22:00 AEST
Scheduled - The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
*Start Time: Saturday, 21st June, 22:00 Sydney, Australia time
*Estimated Finish Time: Sunday, 22nd June, 08:00 Sydney, Australia time
*Estimated Duration: 10 hours
*Customer Outage Expected? Yes
*Affected Region and Data Source: Australia and API Connect
During this time, their service will be unavailable. However, this will not impact the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Jun 21, 2025 22:00 - Jun 22, 2025 08:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 2025 - 18:30 AEST
Scheduled - The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
Start Time: Saturday, June 21, 18:30 Sydney, Australia time
Estimated Finish Time: Sunday, June 22, 18:30 Sydney, Australia time
Estimated Duration: 24 hours
Customer Outage Expected? Yes
Affected Region and Data Source: Australia and Business API
During this time, their service will be unavailable. However, this will not impact the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Jun 21, 2025 18:30 - Jun 22, 2025 18:30 AEST