Notice of Scheduled Service Provider Maintenance - Australia - BDM

Scheduled for Jul 13, 06:00 - 12:00 AEST

Scheduled

The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:

Start Time: Sunday, 13th July 2025, 6:00 AM Sydney, Australia time
Estimated Finish Time: Sunday, 13th July 2025, 12:00 PM Sydney, Australia time
Estimated Duration: 6 hours
Customer Outage Expected? Yes
Affected Region and Data Source: NSW and BDM

During this time, their service will be unavailable. However, this will not impact the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.

Posted Jul 09, 2025 - 14:51 AEST

This scheduled maintenance affects: Australian Datasources (Secondary ID Documents).