Elevated API Errors - All Document Types

Incident Report for FrankieOne

Resolved

The Australian Document Verification Service has reported intermittent disruptions in Australia, primarily affecting the verification of Passports and other identity documents.

During this period, users may encounter ‘S’ (system error) responses until the issue is fully resolved.

Start Time: 20 May 2025 — 7:30PM AEST
End Time: 20 May 2025 — 8:52PM AEST

Posted May 20, 2025 - 19:30 AEST