Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2025 - 20:00 AEST
Scheduled
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
Start time: Saturday, 13th September 2025, 20:00 Sydney Australia time.
Estimated finish time: Sunday, 14th September 2025, 14:00 Sydney Australia time.
Estimated Duration: 18 hours
Customer outage is expected? Yes
Affected Region and Data source: Australia Credit Reports
During this time their service will be unavailable, however, this will not impact the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Posted Sep 11, 2025 - 13:18 AEST
This scheduled maintenance affected: Australian Datasources (Business Verification).