Notice of Scheduled Service Provider Maintenance

Scheduled for Nov 23, 22:00 AEDT - Nov 24, 06:00 AEDT

Scheduled

The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:

* Start time: Saturday, 23rd November 2024, 22:00 Sydney Australia time.
* Estimated finish time: Sunday, 24th November 2024, 06:00 Sydney Australia time.
* Estimated Duration: 8 hours
* Customer outage is expected? Yes
* Affected Region and Data source: Australia and Core Bureau

During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.

Posted Nov 13, 2024 - 10:22 AEDT

This scheduled maintenance affects: Australian Datasources (Non-ID Verification).