Notice of Scheduled Service Provider Maintenance - KYB
Scheduled Maintenance Report for FrankieOne
Completed
The scheduled maintenance has been completed.
Posted Jul 03, 2023 - 07:00 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 30, 2023 - 22:00 AEST
Scheduled
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:

* Start time: Friday, 30th June, 2023 - 22:00 Sydney Australia time.
* Estimated finish time: Monday, 3rd July, 2023 - 07:00 Sydney Australia time.
* Estimated Duration: 2 days 9 hours
* Customer outage is expected? Yes while performing AU KYB checks
* Affected Region: AU

During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.
Posted May 22, 2023 - 18:33 AEST
This scheduled maintenance affected: Vendor Services (KYB) and Australian Datasources (Non-ID Verification).