Service Provider Scheduled Maintenance

Scheduled Maintenance Report for FrankieOne

Completed

The scheduled maintenance has been completed.
Posted Dec 03, 2023 - 20:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 01, 2023 - 20:00 AEDT

Scheduled

The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:

* Start time: Friday, 01st December 2023, 20:00 Sydney Australia time.
* Estimated finish time: Sunday, 03rd December 2023, 20:00 Sydney Australia time.
* Estimated Duration: 48 hours
* Customer outage is expected? Yes
* Affected Region and Data source: Australia and KYB Checks
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.
Posted Nov 02, 2023 - 17:38 AEDT
This scheduled maintenance affected: Australian Datasources (Secondary ID Documents).