Partial Loss of Service - AU Secondary ID Documents

Incident Report for FrankieOne

Resolved

We have confirmed that this incident is now resolved.
Posted Sep 12, 2023 - 20:02 AEST

Identified

Business/Customer Experience: Customers experienced system errors 'S' responses.

Date : Tuesday 12 September 2023

Time : 2:04pm AEST to ongoing
Posted Sep 12, 2023 - 15:20 AEST
This incident affected: Vendor Services (KYC) and Australian Datasources (Secondary ID Documents).