Elevated API Errors in PROD - AU Primary and Secondary ID Documents

Incident Report for FrankieOne

Resolved

Customers experienced slow response time and/or intermittent failures of services.

Start Time: 07:03 Sydney Time 15/09/23
End Time: 07:50 Sydney Time 15/09/23

The Incident impacting multiple services has been remediated. During this issue users may have had issues accessing the impacted applications. Teams will continue to monitor before called confirming complete issue resolution.

Posted Sep 15, 2023 - 09:00 AEST