Notice of Scheduled Service Provider Maintenance
Scheduled Maintenance Report for FrankieOne
Completed
The scheduled maintenance has been completed.
Posted Sep 26, 2024 - 12:30 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 26, 2024 - 12:00 AEST
Scheduled
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:

* Start time: Thursday, 25th September, 12:00 Sydney Australia time.
* Estimated finish time: Thursday, 25th September, 12:30 Sydney Australia time.
* Estimated Duration: 30 minutes
* Customer outage is expected? Yes
* Affected Region: Canada

During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.
Posted Sep 26, 2024 - 10:08 AEST
This scheduled maintenance affected: North American Datasources (Non-ID Verification).
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