Notice of Scheduled Service Provider Maintenance - DVS
Scheduled Maintenance Report for FrankieOne
Completed
The scheduled maintenance has been completed.
Posted May 24, 2023 - 21:00 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2023 - 19:00 AEST
Scheduled
DVS' service will be undergoing scheduled maintenance from:

* Start time: Wednesday, 24th May, 2023 - 19:00 Sydney Australia time.
* Estimated finish time: Wednesday, 24th May, 2023 - 21:00 Sydney Australia time.
* Estimated Duration: 2 hour
* Customer outage is expected? Yes while verifying WA Birth, marriage and change of name certificates
* Affected Region and Data source: Australia and DVS

During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.

Please do not hesitate to contact your account manager should you have any questions.
Posted May 22, 2023 - 18:37 AEST
This scheduled maintenance affected: Vendor Services (KYC) and Australian Datasources (Secondary ID Documents).