Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 08, 2023 - 20:00 AEST
Scheduled
The KYB service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Friday, September 8, 2023, 08:00 PM, Sydney Australia time. * Estimated finish time: Sunday, September 10, 2023, 12:00 PM, Sydney Australia time. * Estimated Duration: 28 hours * Customer outage is expected? Yes, while verifying secondary ID documents * Affected Region: AU
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Posted Sep 01, 2023 - 10:30 AEST
This scheduled maintenance affected: Vendor Services (KYB) and Australian Datasources (Non-ID Verification).