Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 15, 2024 - 07:00 AEDT
Scheduled
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Sunday, 15th December 2024, 07:00 AM Sydney Australia time. * Estimated finish time: Sunday, 15th December 2024, 09:00 AM Sydney Australia time. * Estimated Duration: 2 hours * Customer outage is expected? Yes * Affected Region and Data source: New Zealand and Passport
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Posted Dec 03, 2024 - 16:23 AEDT
This scheduled maintenance affected: New Zealand Datasources (ID Documents).