Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 07, 2024 - 02:00 AEST
Scheduled
The KYC service will be impacted by scheduled maintenance from one of our data source providers. Please find details below:
* Start time: Sunday, 07th April 2024, 02:00 Sydney Australia time. * Estimated finish time: Sunday, 07th April 2024, 03:30 Sydney Australia time. * Estimated Duration: 1 hour 30 Minutes * Customer outage is expected? Yes * Affected Region and Data source: Australia and Passport
During this time their service will be unavailable, however this will not impact on the wider FrankieOne service, and your existing alternative sources will be unaffected.
Please do not hesitate to contact your account manager should you have any questions.
Posted Mar 28, 2024 - 18:19 AEDT
This scheduled maintenance affected: Australian Datasources (Primary ID Documents).