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History
Jan 2026 - Mar 2026
Incident
Elevated API Errors - France Registry (iKYB)
Affected services:
International Business Verification
The issue impacting orders for the France Extended Company Profile has now been resolved by the registry.
All services have been fully restored as of 2nd March at 7:38 PM AEDT.
We will continue to monitor the service to ensure stability. Please reach out to support if you experience any further issues.
All services have been fully restored as of 2nd March at 7:38 PM AEDT.
We will continue to monitor the service to ensure stability. Please reach out to support if you experience any further issues.
Mar 02, 1:05 PM
We are aware of an issue impacting orders for the French Extended Company Profile document. Currently, some requests are failing to complete due to a vendor-side issue.
The vendor has identified the problem and is actively investigating the matter with the relevant registry.
We will continue to monitor the situation and provide further updates as they become available.
Start Time: 00:46 AM AEDT
The vendor has identified the problem and is actively investigating the matter with the relevant registry.
We will continue to monitor the situation and provide further updates as they become available.
Start Time: 00:46 AM AEDT
Feb 26, 3:02 AM
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