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History
Jan 2026 - Mar 2026
Incident
Elevated API Errors - NZ Passport
A vendor had a planned outage across a number of their services over the weekend, which impacted the New Zealand Passport Verification service used by our customers.
Impact:
During the outage window, customers may have experienced failures or unavailability when attempting NZ passport verification checks.
Outage Window:
Saturday 31 January, 10:00 PM – Sunday 1 February, 2:30 PM
Impact:
During the outage window, customers may have experienced failures or unavailability when attempting NZ passport verification checks.
Outage Window:
Saturday 31 January, 10:00 PM – Sunday 1 February, 2:30 PM
Jan 31, 11:00 AM
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