History
Mar 2026 - May 2026
Incident
Elevated API Errors - Visa Verification - Australia
Affected services:
Australia Secondary ID Documents
An unscheduled outage impacted Visa-related services on 20 April 2026.

* Start Time: 12:03 AM AEST
* End Time: 12:55 PM AEST

During this period, customers may have experienced disruptions when attempting to complete verification checks via Visa.

The issue has now been fully resolved, and all services are operating normally.
Apr 20, 10:31 AM